Privacy Policy
A legal disclaimer
Privacy Policy for Doggy Diet Coach Updated: April 23, 2025
Doggy Diet Coach ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Doggy Diet Coach (the "App"). The App allows users to provide and manage information about their dogs and offers subscription services through the Apple App Store and Google Play Store. By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
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Dog-Related Information: Details about your dogs, such as their names, breeds, ages, or other information you choose to input in the App.
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Email Address: Your email address, which you provide to create an account or receive communications from us.
b. Subscription Information
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The App offers subscriptions managed through the Apple App Store or Google Play Store. We do not collect or store payment information directly. Payment details, such as credit card information, are handled securely by Apple or Google, as applicable, in accordance with their respective privacy policies.
c. Automatically Collected Information
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Usage Data: We may collect non-personal information about how you interact with the App, such as the features you use, the time spent in the App, and crash reports. This data is anonymized and does not identify you personally.
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Device Information: We may collect information about your device, such as the operating system, device type, and unique device identifiers, to ensure the App functions properly.
2. How We Use Your Information
We use the information we collect to:
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Provide and improve the App’s functionality, such as storing and displaying your dog-related information.
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Process and manage your account, including sending you account-related communications (e.g., password resets or subscription confirmations).
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Respond to your inquiries or provide customer support.
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Analyze anonymized usage data to enhance the App’s performance and user experience.
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Comply with legal obligations or protect our legal rights.
3. Sharing Your Information
We do not sell, trade, or share your personal information (including dog-related information and email addresses) with third parties, except in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App (e.g., cloud storage providers or analytics services). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
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Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.
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Business Transfers: If we sell or transfer our business (e.g., through a merger or acquisition), your information may be transferred as part of that transaction, subject to the same protections outlined in this Privacy Policy.
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App Store and Google Play: Subscription-related data is managed by Apple or Google, and their respective privacy policies apply to any payment or subscription information they process.
4. Data Storage and Security
We store your information securely using industry-standard physical, technical, and administrative safeguards to protect against unauthorized access, use, or disclosure. Your dog-related information and email addresses are stored on secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing the App’s services and complying with legal obligations. If you delete your account, we will delete your personal information, except for any data we are required to retain for legal or regulatory purposes.
6. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, including:
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Access: Request access to the personal information we hold about you.
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Correction: Request correction of inaccurate or incomplete information.
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Deletion: Request deletion of your personal information, subject to legal retention requirements.
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Opt-Out: Opt out of receiving non-essential communications from us (e.g., promotional emails) by following the unsubscribe instructions in those emails.
To exercise these rights, please contact us at doggydietcoach@gmail.com. We will respond to your request in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), if applicable.
7. Subscriptions
Subscriptions are processed through the Apple App Store or Google Play Store. You can manage or cancel your subscription directly through your App Store or Google Play account. We do not have access to your payment information, and any issues related to payments or subscriptions should be directed to Apple or Google support.
8. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us at doggydietcoach@gmail.com.
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and stored in the United States or other countries where our service providers operate. We ensure that any international data transfers comply with applicable data protection laws, such as by using standard contractual clauses or other approved mechanisms.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Privacy Policy in the App or by sending you a notification (e.g., via email). Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Doggy Diet Coach
doggydietcoach@gmail.com
This Privacy Policy is designed to comply with the requirements of the Apple App Store, Google Play Store, and applicable data protection laws. Thank you for trusting us with your information.
To Delete your data held by Doggy Diet Coach please email us at doggydietcoach@gmail.com Your account and all other data will be deleted within 5 working days.